Privacy Policy and Health Information Collection Statement

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08/05/2025

Songbird Speech Language Pathology Pty Ltd is an independent practice under the ownership Izabella Cehajic.

You may contact Songbird Speech Language Pathology Pty Ltd by emailing izabella@songbirdspeech.com.au or by calling Izabella Cehajic, 0499 867 628. You have the right to gain access to the information held by Songbird Speech Language Pathology Pty Ltd about you/your child.

Our Privacy Policy (available upon request) contains information on how you may request access to, and correction of, your/your child’s personal information and how you may complain about a breach of you/your child’s privacy and how we will deal with such a complaint.

Songbird Speech Language Pathology Pty Ltd needs to collect information about you/your child/ren for the primary purpose of providing quality treatment. In order to fully assess, diagnose and treat you/your child, we need to collect some personal information from you. This information will also be used for the administrative purposes of running the practice such as billing you or through an insurer or compensation agency. Information will be used within the practice for handover if/when another speech pathologist will be providing you/your child with ongoing assistance.

Songbird Speech Language Pathology Pty Ltd may disclose information regarding diagnosis or treatment to you/your child’s doctor or other treatment providers only with your consent. In the case of insurance or compensation claims, it may be necessary to disclose information and/or collect information that affects your/your child’s treatment and return to work. Songbird Speech Language Pathology Pty Ltd will not disclose you/your child’s information to commercial companies, however specific service or product information as deemed suitable for you/your child’s speech pathology management, may be forwarded to you by us, unless you instruct Songbird Speech Language Pathology Pty Ltd not to forward this type of information. Your written consent will be obtained at the start of you/your child’s treatment in order to carry out the above activities. We do not disclose you/your child’s personal information to overseas recipients.

Information at Songbird Speech Language Pathology Pty Ltd is stored securely and only practice staff have access to it. Songbird Speech Language Pathology Pty Ltd takes all reasonable steps to ensure that information collected about you/your child/ren is accurate, complete and up-to-date. You may have access to you/your child’s information on request and if you believe that any of the information is inaccurate we may be able to amend it accordingly. If you do not provide relevant personal or health information (about you/your child), in part or in full, to Songbird Speech Language Pathology Pty Ltd it may result in incomplete assessment. This may impact on the diagnosis and the following therapy that is provided. Any concerns that you may have about this policy or about you/your child’s management can be directed to Izabella Cehajic, 0499 867 628, izabella@songbirdspeech.com.au